Thanks for contacting GMG!
For Technical Questions:
If you have a non-sales/product question and are looking for advice, you should REGISTER and post your question in the FORUMS area. This is to ensure that the Q&A will become public so that others can benefit from the exchange between GMG and you (so assume your Q&A will be public!). We are unable to respond to requests for free technical troubleshooting.
For Parts or Service Questions:
If you are looking for a part (or complete generator) and can’t find it in our store, please use the contact form below to shoot us an email. To look-up part numbers, Please consult our free parts manuals here. We can only help you search for parts if you provide an accurate part number from the manuals. For service questions and appointments, please use the contact form as well. Unfortunately, due to a huge influx of calls, we will only accept inquiries via our contact form.
All returns require approval from GMG. Please use the contact form below to shoot us an email. Please include your order number, name and product description in your message. All returns should be sent to:
Green Mountain Generators
202 Stark Mountain Road
West Halifax, VT 05358